Most managers know, regardless of their levels of experience, that the people-performance issues are the greatest challenge of their jobs. Coaching is the pathway for managers to multiply their effectiveness through others by helping staff to achieve peak levels of performance.
When managers adopt a coaching style, they:
• Set goals and performance plans
• Give performance feedback
• Conduct periodic performance reviews
• Guide development through mentoring and tutoring
• Tutor with questions
• Motivate employee performance
• Delegate to empower and increase productivity
• Stimulate and supporting career development
• Encourage improvement in performance
Coaching as a manager means helping staff achieve their personal dreams - and by helping the employee align their personal aspirations with the company objectives; staff, manager and organisation find themselves in a win:win:win situation.
Using a coaching management style requires a different attitude – but it is an attitude that gets real results. Introducing a coaching style of management is a cost effective way of not only improving staff retention rates but also creating long term – sustainable – improved business performance.
Emotional Intelligence is the key...
As humans, our behaviours are governed by Emotional Intelligence - and it is our behaviours that dictate how successful - or not – we become in life. While most coaching focuses on helping individuals to change their behaviours - coaching has, until now, been more art than science.
The on-line Emotional Intelligence assessment instrument – developed by leading UK psychologists - reveals behaviours, which can be changed. (Personality tests, which are far more common, assess personality traits, which are fixed – and therefore unchangeable.)
The following areas are measured: self regard/other regard, self awareness/other awareness, emotional resilience, personal power, goal directedness, flexibility, personal openness, trustworthiness, trust, optimism/pessimism, emotional expression and control, conflict handling, dependence/ interdependence/over independence.
Key to the success of the Emotional Intelligence tool is the interpretation, assessment and feedback to the individual. Being able to gain an understanding of behaviours – and their underlying motivations - is therefore vital for any coaching or change management programme.
And great teams have Emotional Intelligence too!
And of course, while individuals within a team may have high Emotional Intelligence, a team, like a chain, is only as strong as its weakest link. It is important therefore that the Emotional Intelligence quotient is developed within individuals and the team.
The following areas are measured: motivation and commitment, conflict handling, team climate, self management, relationship management, openness to communication, tolerance of differences.
Personal Be Your Own Guru Coaching...
While it's traditionally called coaching, Be Your Own Guru partners are more often regarded as "one-to-one trainers" - as they'll not only help you define your life purpose, goals and action plans - but they'll also share with you the lessons and wisdom they've learned from working with thousands of clients from a variety of business and personal backgrounds.
While coaching tends to be more "future-based", we also firmly believe that it's our past which often affects our future - which is why we'll also help you clear any "baggage" from the past to make way for a dynamic, vibrant and exciting future!
When you choose to work with a Be Your Own Guru coach, you'll find the experience uplifting, challenging and exciting. And of course, the key benefit is that by having someone by your side, encouraging and helping you focus on your goals and aspirations, you're in a much better position to create the life of your dreams.
Our coaches work both "face to face" and "over the phone", so wherever you are in the world, you can benefit from a coaching session.
All of our coaching is very competitively priced and is covered by our 100% cast iron guarantee.
See full details of our coaching and training programmes in the 'Programme Planner' PDF below...(Click on the red bar!)
She is very quickly able to grasp business priorities and the values that the business has to live by.
And because of her experience in coaching people, she is a great listener and is able to guide you to find your own solutions.
Olivia's writing ability (obviously her journalistic background) is great too - and she has assisted me and my contacts in writing some very good personal and business profiles. I highly recommend Olivia as a business or personal coach."
Michael de Groot, MD,
Staying Alive!
"I can honestly say that meeting you - and enjoying your continued friendship - has been one of the most significant factors in my life.
To be perfectly frank, I have never experienced the training and coaching techniques practiced by you until we met.
In essence, to put it bluntly, I honestly believe you have saved my life.
For the last nine months, I have been under immense pressure both at work and home – but you have helped me cope with this better than I could have imagined."
Ken H Simms, Chief Executive,
North Wales.
"The PEAR Process helped me
defeat my biggest opponent - my past!"
Steve Cornes,
European Karate Silver Medallist
"Olivia shows you how to harness some of your hidden powers to turn ideas within into reality - unmissable!"
Derek Thomas, Professional Association for Financial Services
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